We recommend using a high tensile strength waterproof adhesive such as Fibo Adhesive, No More Nails (Unibond), or Stixall (Everbuild) to stick Fibo panels to the wall. One 380ml tube should be able to cover three 600mm panels. A hybrid polymer waterproof sealant, such as Fibo Seal, should be used to seal all joints and edges and we would recommend products such as Soudaseal 215LM (Soudal) or CT1 (C-Tec). These sealants normally come in clear/white or with a range of colors, flexible and almost odorless and bond particularly well to the laminate of the panel. Using these recommended products should mean that there is no need for ongoing maintenance or replacement of the sealant. We would not advise using silicone sealant as this does not stick as well to the laminate and degrades quickly meaning that it has to be replaced a regular intervals.

Fibo Panels are constructed using 9mm exterior grade layered plywood and, providing all exposed plywood edges are fully sealed with a recommended polymer sealant and fitted correctly according to the manufacturer’s instructions, our panels are guaranteed fully waterproof.

We understand that occasionally, circumstances arise that may require you to return a Fibo product. We want to make this process as smooth as possible for you. Please review our return policy guidelines below: Returns Eligibility Products eligible for return must be in new, unused, original and unopened packaging condition. The original packaging and all accessories must be included. Custom or special orders are not eligible for return, unless they are found to be defective. Return Timeframe You have 15 days from the date of purchase to initiate a return. After 15 days, all sales are considered final. Return Process To initiate a return, please contact the retailer from whom you purchased the product. Provide the original proof of purchase, such as a sales receipt or order confirmation email. Follow the retailer's specific return instructions and guidelines. Refund and Exchange Upon receiving the returned product and verifying its eligibility, refunds or exchanges will be processed in accordance with the retailer's policies. Refunds will be issued to the original method of payment. Return Shipping Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for your return. Damaged or Defective Products If you receive a damaged or defective product, please contact us immediately for assistance. We will arrange for the return of the damaged or defective item and provide a replacement or refund. Restocking Fee A 25% restocking fee will apply to all returns. Please note that ASG reserves the right to refuse returns that do not meet the above criteria or are returned without prior authorization from the retailer.

The product will not delaminate, stain, fade or crack during the warranty period as a result of defects in materials and manufacture of the Product, when properly installed in accordance with Fibo’s installation instructions and cared for in accordance with Fibo’s instructions for Cleaning and Maintenance or Product Guide.